Política de reembolso

Last Updated: August 17, 2026

We strive to deliver high-quality products and ensure a pleasant shopping experience for all customers. Please review our return and refund policy below.

Return Eligibility

We accept valid return requests within 30 calendar days from the date of order delivery. All returned items must be unused, unwashed, undamaged, and kept in original condition with complete original packaging, tags, and accessories. Customized, personalized, final sale, and clearance items are non-returnable and non-refundable.

Return Process

1. Contact our support team via email: draws.comas3n@icloud.com with your order number and detailed return reason.

2. We will review your request and send official return instructions within 2–3 business days.

3. Customers are responsible for return shipping fees. We cover return shipping costs only if the item is defective, damaged during transit, or incorrect due to our shipping error.

Return Shipping Address Statement

Return & Shipping Address: 1007 W 3RD AVE APT 118, INDIANOLA, IA

Note: This address is only a shipping and fulfillment address, not our legal registered company address.

Refund Processing

Once we receive and inspect your returned items, we will confirm the refund result via email. Approved refunds will be processed to your original payment method. Please allow 5–10 business days for the funds to reflect in your account, subject to your payment provider’s processing schedule. Original shipping fees are non-refundable.

Damaged & Defective Items

If you receive damaged, defective, or wrong items, please contact us within 7 days after delivery with clear photos of the package and products. We will provide free replacement or full refund solutions.